Shipping & Delivery

Where Do You Deliver & What is the Cost?

We deliver throughout India, Monday-Saturdays, excluding India Public holidays. Note that we do not ship to some of the places mentioned below –

• Shipping addresses outside of India
• P.O Boxes
• Military areas
• Government offices
• Airports
• Shipyards
• Schools, Hostels & Colleges

• Working days are Mondays to Saturdays, 1030 to 2130 IST, excluding public holidays in India.
• Please expect slight delays in delivery during sales and promotional periods.

        COURIER INFORMATION

• Our goal is to deliver within the above mentioned times. However, delivery dates are not guaranteed as shipments are handled by third parties and are subject to local public holidays.
• All deliveries in India are made through reputed courier companies, and you can track the status of your delivery through their websites with the shipment tracking number that can be found in your shipment confirmation email or under “Shipment Details” in “My Orders” under “My Account”. For further information, contact our Customer Care.
• In exceptional circumstances, please note that you may receive your order in multiple shipments and on different dates.
• In the event of any signs of severely damaged packaging (eg. torn, with holes etc), please reject shipment(s) from the courier company.

       BILLING, CREDIT CARD AND ADDRESS DETAILS

• To ensure on-time delivery, please enter your billing address and phone number exactly as it appears on your credit card statement. Please also ensure the delivery address is entered correctly.
• Failure to enter the correct billing address and phone number on file with your bank and incorrect delivery address will result in delays to your order. We are not responsible for shipping delays due to incorrect information.

CANCELLING AND MODIFYING ORDERS

• Our goal is to get your order shipped as soon as possible. As a result, orders cannot be cancelled or modified once they are placed. If you have questions about making a return, please see to our return information page or contact our Customer Care on  asiplanetofficial@gmail.com